Booking Procedure
When you have chosen the yacht you require, contact your agent by telephone, facsimile, e-mail or letter. As soon as he receives your request will inform you on the spot about the availability and the exact cost. 
Our agents network has a direct access to our yacht booking plan 24 hours a day, 7 days a week, thanks to our advanced software which runs within the Internet. If you are not sure yet or you are afraid of loosing a particular yacht, request an option from your agent. The yacht will then be kept for you, usually for a period of one week. 
If we have not heard from your agent after this period, we will assume you no longer require the vessel and your option will be canceled. If you wish to confirm your charter, your agent will send you the charter contracts for signature. 
The contracts have to be returned to us with the exception of your copy, together with the requested down payment, the reservation will then be considered final. 
The balance payment for your charter is to be paid 4 weeks before your departure. 
Our banker is:

EURO ACCOUNT
MEDSAIL HOLIDAYS AB
HANDELSBANKEN-SWEDEN
STOCKHOLM-HOGALID BRANCH
EURO ACCOUNT NO : 41508939
SWIFT CODE : HANDSESS
IBAN : SE02 6000 0000 0000 4150 8939

SEK ACCOUNT
MEDSAIL HOLIDAYS AB
HANDELSBANKEN-SWEDEN
STOCKHOLM-HOGALID BRANCH
SEK ACCOUNT NO : 743460022
SWIFT CODE : HANDSESS

IBAN : SE23 6000 0000 0007 4346 0022

Sailing Qualifications
Please note that our yachts are chartered bareboat, under the condition that at least two members of the crew have a sailing certificate (one sailing certificate is compulsory for sailing in Greece, Turkey, Italy and in Croatia, where a VHF operator licence is also required), or at least sufficient qualifications, to be determined by us, through a resume of your sailing experience, that we will kindly ask you to complete.
Of course the love for the sea and sailing is what is required for a skippered or crewed charter.

Security Deposit
With the exception of crewed charters, on bareboat and skippered charters we request you to pay a refundable security deposit, (which varies according to the size of the yachts) at the time of embarkation. 
This can be paid by travellers' cheques, certified bank cheques, or by VISA credit card. Payment by VISA credit card can only be used for the security deposit, not for balance payments or for the payment of options rented. 
The security deposit is to cover in the unforeseen event any possibility of any minor damages which are not covered by the insurance of the yacht. Upon the safe return of the yacht it will be returned in full to you. Alternatively we offer you the option to pay a non-refundable security deposit.

Insurance
All our yachts are fully insured against damage to hull, gear and equipments as well as for third party liability. Please give your attention that yacht's insurance does not cover your personal belongings and injuries.

Provisions
In all our bases, provisioning is not a serious problem, since there are supermarkets inside or close to the marina of departure. 
If you want to order in advance, fill in our provisioning form and everything will be delivered to you upon your arrival on the yacht. Ask your agent for our provisions list and do not forget to return your order to us at least ten days before your arrival.

What to Bring with you
Thanks to our complete inventory and specifications, the only things you have to bring with you are clothes and personal items.
Do not forget cotton trousers, lots of t-shirts, swimming apparel, deck shoes, shorts, casual evening wear, large sea towels, your music tapes, a sun-hat and sunscreen are recommended. At the beginning and at the end of the season light waterproof weather gear is recommended it may also be necessary. 
Since storage space in the yachts is rather limited, it is better to carry your clothes in soft-sided bags and not in suitcases. For optimum organization, it would be appreciated if we could be informed of your arrival time at least 7 days before your departure
Our company has no limitations as to the time of the client's arrival, and our staff will be available for you to embark on your yacht at any time that is convenient.
Checking, control, and briefing about the yacht's equipment can only be done properly during daylight hours, in case you arrive after sunset, we will take care of the inventory checking the following morning.